1. Personal Information
Personal Information We May Collect
We collect two types of information in connection with the Sites: Personal Information and Other
Information. “Personal Information” is information that identifies you or relates to you as an
individual. “Other Information” is any information that does not reveal your specific identity
or does
not directly relate to an individual. Other Information is addressed below, under the heading
“Other
Information”.
We may collect Personal Information through the Sites such as:
How We May Use Personal Information
We may use Personal Information:
- to respond to your inquiries and fulfill your requests, such as to send you newsletters or
publications that you request, to register you for events, and to sponsor events and
evaluate
sponsorship requests.
- to send you updates and mailings relating to seminars or events that we think may be of
interest to you, in accordance with applicable law.
- to keep a record of your contact information and correspondence, if you contact us through
the Sites, and to use such information and correspondence to respond to you.
- to send you administrative information, including information regarding the Sites and
changes to our terms, conditions and policies.
- to provide services, including seminars and other events.
- to facilitate social sharing functionality.
- for our internal business purposes, such as improving or modifying the Sites and operating
and expanding our business activities.
- as we believe to be necessary or appropriate: (a) under applicable law, including laws
outside your country of residence; (b) to comply with legal process; (c) to respond to
requests from public or government authorities, including public or government authorities
outside your country of residence; (d) to enforce our terms and conditions; (e) to protect
our
operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or
property, or that of our affiliates, you or others; or (g) to allow us to pursue available
remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
- to our affiliates for the purposes described in this Privacy Policy. Subject to local
requirements, this information may be used to provide services offered by our other legal
entities and for all the purposes outlined in this Privacy Policy. nCartes, Inc remains
responsible for the management of the jointly-used Personal Information. If you are a
Californian user of the Sites, and would like more information regarding our provision of
your Personal Information to affiliates of nCartes, Inc, please refer to the “Special
Notification for Our California Users” section below.
- to our third-party service providers which provide services such as website hosting, data
analysis, IT services and infrastructure, customer service, email delivery, auditing and
other
similar services.
- to a third-party (whether affiliated or unaffiliated with us) in the event of any
reorganization,
merger, sale, joint venture, assignment, transfer or other disposition of all or any portion
of
our business, assets or stock (including in connection with any bankruptcy or similar
proceeding).
- by you, on message boards, blogs and other services to which you are able to post
information and materials. Please note that any information you post or disclose through
these services will become public information, and may be available to visitors to the Sites
and to the general public. We urge you to be very careful when deciding to disclose your
Personal Information, or any other information, on the Sites.
- to your friends associated with your social media account, to other website users as well as
to your social media account provider, in connection with your social sharing activity, such
as if you connect your social media account to your use of the Sites. By connecting your use
of the Sites to your social media account you authorize us to share information with your
social media account provider and you understand that the use of the information we share
will be governed by the social media site's privacy policy. If you do not want your Personal
Information shared with other users or with your social media account provider, please do
not connect your social media account with your use of the Sites and do not participate in
social sharing on the Sites.
- as we believe to be necessary or appropriate: (a) under applicable law, including laws
outside your country of residence; (b) to comply with legal process; (c) to respond to
requests from public or government authorities, including public or government authorities
outside your country of residence; (d) to enforce our terms and conditions; (e) to protect
our
operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or
property, or that of our affiliates, you or others; or (g) to allow us to pursue available
remedies or limit the damages that we may sustain.
2. Other Information
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not
directly relate to an individual, such as:
- Browser information
- Information collected through cookies, pixel tags and other technologies
- Demographic information and Other Information provided by you
- Aggregated information
- Zip code
How We May Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways,
including:
- Through your browser: Most Internet browsers transmit certain information
to websites
that you visit, such as your computer's type (Windows or Macintosh) and its Media Access
Control (MAC) address and screen resolution, and the type and version of your computer's
Operating System and browser. We use this information to ensure that the Sites functions
properly.
- Using cookies: Cookies are text files, containing small amounts of
information, which are downloaded to your browsing device (such as a computer or smartphone)
when you visit a website. Cookies allow us to recognize your browsing device to assist with
your use of the Sites. This can include helping us understand how our Sites are being used,
letting you navigate between pages efficiently, remembering your preferences, and generally
improving your browsing experience. Cookies can also help ensure marketing you see online is
more relevant to you and your interests.
If you do not want information to be collected through the use of cookies on your computer, there
is
a simple procedure in most browsers that allows you to automatically decline the transfer of
cookies to your computer, or to be given the choice of declining or accepting a particular
cookie (or
cookies) from a particular website. If cookies are disabled, however, some features of the Sites
may
not operate as intended. Information about procedures to disable cookies can be found on your
Internet browser provider's website.
- Using applications: We may use applications, including mobile applications
or widgets, to collect information from you.
- Using pixel tags and other similar technologies: Pixel tags (also known as
web beacons and clear GIFs) may be used in connection with some Sites pages and
HTML-formatted email messages to, among other things, track the actions of Sites users and
email recipients, measure the success of marketing campaigns and compile statistics about
Sites usage and response rates.
- IP Address: Your “IP Address” is a number that is automatically assigned to
the computer that you are using by your Internet Service Provider (“ISP”). An IP Address is
identified and logged automatically in our server log files whenever a user visits the
Sites, along with the time of the visit and the page(s) that were visited. Collecting IP
Addresses is standard practice on the Internet and is done automatically by many websites.
We use IP Addresses for purposes such as calculating Sites usage levels, helping diagnose
server problems and administering the Sites.
- From you: We collect information when voluntarily provided by you, such as
your company, title, interests and preferred means of communication. Unless combined with
Personal Information, such information does not personally identify you or any other user of
the Sites.
- By aggregating information: Aggregated Personal Information does not
personally identify you or any other user of the Sites. For example, we may aggregate
Personal Information to calculate the percentage of our users who have a particular
telephone area code.
How We May Use and Disclose Other Information
Please note that we may use and disclose Other Information for any purpose, except where we are
required to treat Other Information as Personal Information under applicable law. In those
situations, we may use and disclose Other Information for the purposes for which we use and
disclose Personal Information, as well as for the uses listed in the “How We May Collect Other
Information” section above.
In some instances, we may combine Other Information with Personal Information (such as combining
your name with your company and title). If we combine any Other Information with Personal
Information, the combined information will be treated by us as Personal Information as long as
it is so combined.
3. Third-Party Sites
This Privacy Policy does not address, and we are not
responsible for, the privacy, information or other practices of any third parties, including any third-party operating any site to which
this Sites contains a link. Please read the terms, conditions and policies of such third-party sites
before accessing or using such sites. The inclusion of a link on the Sites does not imply any endorsement of the linked site by us or by our affiliates.
4. Security
We use reasonable organizational, technical and administrative measures to protect Personal
Information under our control. Unfortunately, no data storage system or method of data transmission over the Internet can be guaranteed to be 100% secure. Please do not send sensitive or confidential information to us by email or by any other means in connection with the Sites. If you have reason to believe that your communications with us have been compromised in any way, please immediately notify us of the problem by contacting us as provided in the “Contacting Us” section below.
5. Choices and Access
Your Choices Regarding Our Use of Your Personal Information for Marketing Purposes
If you no longer wish to receive marketing-related emails from us on a going-forward basis, you may
opt-out of receiving these marketing-related emails by following the unsubscribe instructions in any
such message, by emailing us at info@ncartes.com. We aim to comply with such request(s) as
soon as reasonably practicable. Please note that if you do opt-out of receiving marketing-related
emails from us, we may still send you administrative messages; you cannot opt-out from receiving
administrative messages.
How you can Access, Change, or Suppress Your Personal Information
You may request to review, correct, update, suppress or otherwise modify any Personal Information
that you have previously provided to us through the Sites, or object to the use of such personally
identifiable information by us. You may exercise these rights by writing to us at info@ncartes.com.
Additionally, you may also oppose the processing or transferring of Personal Information to the
extent the laws of your country require, if you have a legitimate reason to do so.
In your request, please make clear what information you would like to have changed, and whether
you would like to have your Personal Information suppressed from our database or otherwise let us
know what limitations you would like to put on our use of your Personal Information. For your
protection, we will only implement requests with respect to the Personal Information associated
with the particular email address that you use to send us your request, and we may need to verify
your identity before implementing your request. We aim to comply with requests as soon as
reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes, and there
may also be residual information that will remain within our databases and other records. Such
information will not be removed. We may, from time to time, re-contact former users of the Sites.
Finally, we are not responsible for removing information from the databases of third parties (such as
service providers) with whom we have shared your Personal Information.
6. Special Notification for Individual California Users
As noted above, we may disclose Personal Information to affiliates of nCartes, Inc. Such affiliates
may use this information for all purposes outlined in this Privacy Policy. Because separate legal
entities are considered “third parties” for purposes of California Civil Code Section 1798.83, and
certain communications from our affiliates might be viewed as promoting their services, we are
providing the following information for California residents who have provided us with their Personal
Information during the creation of or during the course of an established services relationship that
is primarily for personal, family, or household purposes (“Individual California Users”). Individual
California Users may request information about our disclosures of certain categories of Personal
Information to third parties (i.e., our affiliates) for such third parties' direct marketing purposes.
Such requests must be submitted to us either by email at info@ncartes.com.
Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal
Information disclosed to third parties (i.e. our affiliates) for their direct marketing purposes during
the immediately preceding calendar year, along with the names and addresses of such third
parties. You may make such a request no more than once per calendar year. We reserve our right
not to respond to requests submitted other than to the email or mailing addresses specified in this
section.
7. Retention Period
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in
this Privacy Policy unless a longer retention period is required or allowed by law.
8. Use of Site by Minors
The Sites is not directed to individuals under the age of thirteen (13), and we request that these
individuals do not provide Personal Information through the Sites.
9. Cross-Border Transfer
Your Personal Information may be stored and processed in any country where we have facilities or
in which we engage service providers, and by using our Sites you consent to the transfer of
information to countries outside of your country of residence, including the United States, which
may have different data protection rules than those in your country.
10. Sensitive Information
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social
Security numbers, credit card or other payment card information, information related to racial or
ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union
membership) on or through the Sites or otherwise to us.
11. Contacting Us
If you have any questions about this Privacy Policy, please contact us by email at
info@ncartes.com, or please write to the following address: 825 Corporate Way, Fremont, CA
94539.
Please note that email communications are not secure; accordingly, please do not include credit
card information or other sensitive or confidential information in your emails to us.
Updated: February 2025
